Our company stick to the management principle —— customer is god, moreover
we ask our salesman in different place to be in charge of marketing and after
sales service in order to carry out the integration of marketing and service
management theory. Aiming to offer the customer the best service, we set up
the 400 customer service center which was quite convenient for us to satisfy
our customer as good as we can.The JBC customer service center which was set up on Jan 1, 2007 offer all our customers, dealers and the service dealers the standard, careful, individualized and specialized service. You can phone our hotline: 4006559888 /024-24821618 when you want to consult, get help or complain no matter when or where you are.(you only need to pay the city words fee, the long distance words fee was paid by JBC), all the JBC workers will serve you out of our heart and soul.
The project of the 400 customer service center :
1.urgent dispatch service
Please contact the 400 customer service centre when you can not get
your wanting spare parts, it will send you the spare parts you wanted in time.
2.consulting service
Purchasing consulting:you can get information about the price,
techniques, function data and the marketing place of the JBC produ.
Spare parts consulting:you can get information about the price, model, specification, sales and service place of the JBC product.
Consulting service: you can get information about the distributing of the service place, JBC product, guarantee policy, guarantee
rules and maintain rules.
3.first aid helping service
Please contact the nearest service place when you need we will help you out of trouble as soon as possible.
4.solve all kinds of complaint in time
complaint about the product quality
complaint about marketing and service
5.repaying our visit to customer
Consulting your suggestions concerning about the JBC products, spare parts and service.